Meet James (and Pepper)
I'm James, and you'll be dealing with me.
LCI is a systems integrator run by one person and 27 AI agents: we join up the software you already use, with AI doing the routine work in between.
I founded Lawton Consulting International in Burnham-on-Crouch in 2026, after more than 15 years in digital and SaaS, most of it spent helping large organisations get software into the hands of the people who actually use it, predominantly on the Salesforce platform. Today LCI is a systems integrator run by one person and 27 AI agents: we join up the software you already use, with AI doing the routine work in between.
In January 2026 I started building with AI, first for my employer at the time and then for myself, and I did not stop. The system that now runs LCI's daily operations, from research and CRM to compliance screening and my own diary, is one I built myself: 27 specialist agents with review gates, audit trails and a person in the loop wherever it matters. It is the approach I bring to your business, tested first on my own.
Outside work I am married with two daughters, we have a black Labrador called Pepper, and I spend as much time on the water as I can. I volunteer with the RNLI, helm a cadet safety boat at the Royal Burnham Yacht Club, and am Secretary of a long-established local society. Most Wednesday mornings you will find me at BNI Central in Witham.
And this is Pepper
The calmest member of the team.
Pepper is our black Labrador. She appears in every one of our films, usually at James's heels, and she is a good reminder of how we like to work: steady, loyal, and never in a rush to make a fuss. You will spot her red collar with the gold bones.
The James and Pepper you see in our films are AI-generated caricatures. The real ones are a Google Meet away.
Fifteen years of implementations before AI
James spent more than 15 years in digital and SaaS, much of it implementing software on the Salesforce platform for organisations with thousands of employees. Companies often paid six figures just to implement these solutions.
The lesson from those years is the one LCI Ltd is built on: the technology is rarely the hard part. Getting a process to work for those who actually run it is, and that is about people before it is about software.
Every LCI engagement starts with a measured baseline, so the gain at the end is a number you can check rather than a claim we make.
What we will not do
- We will not sell you a plan built on cutting your staff. Judgement, relationships and responsibility stay with people.
- We will not show you client logos we do not have or savings we have not measured.
- We will not put an AI-assisted process live without clear review points, a named owner, and limits on what it may do without a person checking.
Local, and accountable
Lawton Consulting International Ltd is registered in England and Wales, company number 17438604, and is a member of the Federation of Small Businesses and BNI Central in Witham. The specialists we would put in front of a client are on People we work with.
News · 19 October 2026
Burnham-on-Crouch start-up is run by one man and 27 AI agents
Is your business facing this problem?
Book a free one-hour consultation with James on Google Meet. No pitch and no pressure: just where work is sticking, and a written AI Report within two working days.